"Where is the team right now, and what did they actually do today?" Every owner of a field team in Nepal asks this. A sales rep tracking app answers it with records made during the day, not stories told at the end of it. Done well, it also protects honest staff, because their work is visible without them having to prove it. This page explains what to expect from field staff tracking and how gamitrack does it. For the selling side, such as orders, price lists and commissions, see sales force automation.
Why tracking by phone call fails
Most companies track field staff by calling them. The answers are always reasonable: stuck in traffic in Kalanki, waiting for a shopkeeper in Butwal, network down in the hills. The manager cannot check, so the call becomes a test of trust rather than a source of facts. Attendance is a signature in the office, and nobody knows when the working day in the field really started.
The opposite mistake is just as costly. Some companies install a generic location app and start judging people on dots on a map. Staff feel watched, the dots show nothing about which shops were visited, and the first argument about a dead battery ends the experiment.
What a sales rep tracking app must do
A good tool tracks work, not people. Check for these points:
- Tracking that runs only during the working day, with a clear start and end chosen by the staff member.
- Attendance worked out from that start, against your own work week and holidays.
- Shops with saved locations, so a visit is checked against the right place.
- Visit proof with a photo, and flags for visits that look wrong.
- A day map that shows store visits and time spent, not only a line.
- A fair comparison, with the person's own average as well as the team's.
- Alarms that also notify the staff member, so issues are fixed while they are small.
- A record that keeps working where the signal does not.
- Daily numbers per person that reach the manager without a phone call.
- Plain explanations for staff, in Nepali as well as English.
How gamitrack tracks the working day
Start and end of the day
The salesperson taps Start my day on the Today tab. The first time, the app explains that location is recorded from start to end of the working day and is used for attendance, store visits and time at outlets, and asks for location access all the time. When the company supplies shops through dealers, the app shows the area the person is standing in and asks which dealer they are working with today. At the end of the day they add an end-of-day note and tap End my day. See start and end your day.
Attendance without a register
Attendance is worked out automatically, in Nepal time. You set the weekend, the work start time and the holidays, including ready-made holiday lists; a person can have their own weekend. Starting more than 15 minutes after the start time counts as late, and ending early shows as left early. The monthly attendance grid shows present, late, absent, day off and holiday for each person. Read work week, holidays, attendance and routes.
Routes, beats and territories
A route belongs to a salesperson, runs on chosen days of the week, and lists shops in order. The stops appear on the phone in that order. Territories are drawn on a map, by clicking corners or freehand, and assigned to a salesperson; leaving the territory raises an alarm. Regions group staff for reports and broadcasts. See territories and regions.
Geofenced visits with photos
At each shop the salesperson checks in. The position is compared with the shop's saved location using a check-in radius you set, and a photo is taken as proof. New outlets need approval before they go live, so the location being checked against is one you trust. Visits and flags are listed together: checked in away from the outlet, very short visits, no photo proof, repeated photos, an order without a visit, cash not deposited, and deliveries away from the outlet.
The day-movement map
For any person and date, the day view shows the path, store visits with arrival, departure and minutes spent, whether each visit had a check-in, stops away from stores, phone-silent gaps and phone state such as battery and location. Distance, active minutes, offline minutes, visits, check-ins, orders and order value are set against the person's own 30-day average and the team average, and you can compare one day with another. Read field sales tracking in Nepal.
Alarms and the integrity score
Alarms are raised during the day for situations such as outside territory, idle for a long time, phone silent, day not started, location turned off or permission reduced, fake GPS, impossible movement, phone clock wrong, route stop skipped, check-ins from one spot and visits without check-in. The salesperson receives the same alarm in the app inbox in plain language. Each day gets an integrity score with the reasons that lowered it, and every alarm or flag is resolved with a written note. See alarms and stopping fake visits.
Daily reports and targets
Daily reports show each officer's start and end time, the dealer and area for the day, visits, visits with an order, kg sold, sales value and the end-of-day note. The Team page shows today's status, visits, orders, sales, collected amount and open flags for each person, with strike rate and the reasons shops did not order. Officers see their monthly target in kg and amount with the pace needed per day, and a performers ranking compares the team.
Who it is for
Gamitrack suits companies with a field team of a few people up to a few dozen who visit shops on regular beats: masala and spices, FMCG and packaged food, beverages, pharma distribution and similar trades. It tracks work during the working day only; it is not a tool for following people outside working hours. To connect tracking with orders, stock and collections across the company, see distribution management.
Phone calls, a generic location app, and gamitrack
| Need | Phone calls and registers | Generic location app | gamitrack |
|---|---|---|---|
| Attendance | Signature in the office | Not linked to work rules | From day start, work week and holidays |
| Visit proof | Salesperson's word | Dots near a shop | Geofenced check-in with photo and flags |
| Time at shops | Unknown | Must be guessed from the map | Store visits with minutes spent |
| Routes and territories | Paper list | Rarely included | Ordered routes, drawn territories, alarms |
| Problems | Found at month end | Raw data only | Alarms to manager and staff, integrity score |
| No signal | Nothing recorded | Varies | Points stored on the phone and uploaded later |
| Daily numbers | Evening phone round | Not included | Daily reports, Team page, targets |
Getting started
Explain the app to the team first: tracking runs only between Start my day and End my day, and alarms are a prompt, not a verdict. Set the work week and holidays, add shops with their location, build routes for one region, and draw the territories. Run it for two weeks and read the day views together with each salesperson.
See pricing for plans, or contact us to see the day view on a demo company.